Shipping

Outside Romania we deliver to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden (* If the country cannot be selected when completing the order, please contact us at the following email address: comenzi@stilouri.eu)

Transport method: DPD Express Regional, DPD Classsic, UPS, Posta Romana

    

        

Displayed prices:
Prices are displayed in Euro [EUR] for the english version of site and for the romanian version in Romanian New Leu [RON].
Transformation is about [1 RON ~ 0,2 EUR] or [1 EUR ~ 5 RON].
The shipping price will be displayed before completing the order.
During Paypal-payment you will pay in Euro.

Payment:  Bank Card, PayPal

       3D Secure    
Attention:

• We'll start expedition of the goods only on prepaid orders.
• We do accept cash on delivery only for destinations in Romania.

Invoicing & VAT:
Displayed prices in our webstore contains the VAT amount and there are applicable for all our buyers, persons or juridical persons.
Exceptions are all the companies that can be checked on VIES site with valid european tax-number. In this case we can issue a VAT-free invoice, but your order can be send to us only by email.

Return&refund:
It is possible to return the products within 14 days started from you received the parcel. In this case please contact us before sending back.
All the products have to be in original packaging, same condition as you received them. Attention: all transport costs of returning will be at your obligation.
Also, if the articles do not fulfilled the above mentioned conditions, we reserve the right to refuse the refund and shall send the items back to the consumer.

Delivery times:
You'll receive the parcel within 5-15 business days after the confirmation of the order, it depends on your location/country,
please note that our company is located in Romania.